Best Paying Jobs in Consumer Services (2023)

The consumer services sector is vast and diverse, offering a range of best paying job opportunities. From customer service managers to chief customer officers, plenty of high-paying roles are available.

The best-paying jobs in the consumer services industry depend on many factors. The level of education required, years of experience, location, industry, and type of company can all affect a worker’s salary. However, salaries mainly vary by position.

What do Consumer Services jobs pay?

The average annual salary in the consumer services industry is $40,800. However, there’s a wide range of careers with varying pay available in consumer services.

For instance, an experienced account manager working in a large company can earn up to $113,000 annually in consumer services. Conversely, an entry-level host or hostess earns approximately $26,000 per year.

Job TitleEntry-Level Salary90th Percentile Salary
Technical Support Engineer$61,000
$108,000

Account Manager$45,000 $113,000
Customer Service Manager$28,000 $94,000
Concierge$24,000 $51,000
Bank Teller$26,000 $36,000
Flight Attendant$24,000 $29,000
Receptionist$24,000 $35,000
Call Center Representative$22,000 $37,000
Guest Services Agent$23,000
$35,000
Host/Hostess$17,000$29,000

How high are the salaries of best-paying jobs in consumer services?

A consumer services job such as chief customer officer pays an annual average salary of $234,500 per year. The top 10% in the field make up to $268,900 per year. Another high-paying position, such as computer information systems manager, pays an annual average salary of $159,010 per year. The top 10% make $189,000 per year.

10 best-paying consumer services jobs

Customer Service Manager 

Average salary: $61,487

A customer service manager is a professional responsible for managing customer service operations and ensuring customer satisfaction. It requires excellent communication skills, a strong understanding of customer service processes, and an aptitude for problem-solving. Customer service managers work in various consumer services industries, such as telecommunications and retail.

Education-wise, a customer service manager typically needs a bachelor’s degree in a related field. To qualify for an entry-level position, an associate’s degree with at least one year of customer service experience is usually enough. The bottom 10% of customer service managers earn around $35,000 per year, while the top 10% make $105,000.

Account Manager 

Average salary: $68,535

Account managers work with clients to meet their needs and ensure their accounts run smoothly. This position requires excellent customer service, communication, and problem-solving skills. Account managers work in various consumer services industries, such as financial services, insurance, and retail.

To become an account manager, a Bachelor’s degree in business or a related field is generally required. You’ll need education, experience, and strong interpersonal skills to excel as an account manager. The bottom 10% make an annual income of around $42,000, while the top 10% earn up to $110,000.

Management Analyst

Average salary: $69,804 per year

Management analysts, sometimes referred to as Management Consultants, focus on providing strategic and operational advice to organizations. They possess a wide range of skills, including analytical, technical, and communication skills, as well as knowledge of business management principles.

Most management analyst positions require a bachelor’s degree in business or a related field, and some may need a master’s degree. The bottom 10% of management analysts earn roughly $49,000 a year, while the top 10% make $98,000.

Human Resources Manager

Average salary: $80,442

Human Resources Managers oversee and manage the workforce’s recruitment, training, and development. HR Managers must have a deep understanding of the legal and regulatory framework surrounding employment, as well as an understanding of employee benefits and compensation.

Education-wise, many employers require at least a bachelor’s degree, although experience in the field is a plus. The bottom 10% make an annual income of around $56,000, while the top 10% earn up to $113,000.

Technical Support Engineer

Average salary: $85,716

The job of a technical support engineer involves troubleshooting computer software and hardware issues. This role requires a wide range of skills, from a strong knowledge of computer systems to excellent troubleshooting and problem-solving abilities. To become a technical support engineer, you must have a degree in computer science or a related field, such as information technology or electrical engineering.

Additional certifications or experience in related technologies can also be beneficial. The bottom 10% of technical support engineers earn around $61,000 yearly, while the top 10% make $119,000. The best-paying technical support engineer jobs are those with a large company, such as Google or Microsoft.

Sales Manager

Average salary: $127,490

Sales managers are responsible for creating and executing sales strategies, managing sales teams, and developing relationships with clients and customers. They must have broad skills and knowledge, including sales processes and procedures, product knowledge, customer service, and marketing. Sales managers should also have a good understanding of financials and analytics.

Sales managers’ education requirements vary, but a bachelor’s degree in business or marketing is typically required. The bottom 10% make an annual income of around $46,000, while the top 10% earn up to $172,000.

Financial Manager

Average salary: $131,710

Financial Managers are responsible for managing the company’s financial assets and operations and ensuring they align with its overall financial goals. They must have a good understanding of economics, finance, and business.

Employers will require a bachelor’s degree in finance, accounting, or another related field. However, some may require a master’s degree or certification and additional experience. The bottom 10% of finance managers make around $71,000 a year, while the top 10% make $144,000.

Marketing Manager

Average salary: $133,380

Marketing managers are responsible for planning, developing, and executing marketing strategies, managing budgets, monitoring campaigns, and analyzing data. A marketing manager must possess a wide range of skills, including knowledge of marketing principles, research and analysis, creativity, and excellent communication skills.

A bachelor’s degree in marketing or a related field is required in most cases. As you move up in the field, you may find that higher-level positions require a master’s degree in marketing or a related field. The bottom 10% of marketing managers make around $71,000 a year, while the top 10% make $153,000.

Computer and Information Systems Manager

Average salary: $159,010

Computer and information systems managers oversee the planning, development, and implementation of computer systems and ensure they remain up-to-date with emerging technologies. They possess various skills, including understanding complex technologies and systems, managing projects, and coordinating teams.

A bachelor’s degree in computer science, information systems, or a related field is often required. Additionally, experience in a related field, such as software development or database management, can be beneficial. Those in the bottom 10% make an annual income of around $94,000, while the top 10% make $189,000.

Chief Customer Officer (CCO)

Average salary: $234,500

The Chief Customer Officer (CCO) oversees customer service and satisfaction across all stages of the customer journey. This includes developing strategies, policies, and procedures to ensure customers have a great experience with the company. The CCO position is one of the best customer service career paths in the consumer services industry.

Education requirements for this position vary depending on the organization but typically include a degree in marketing, communication, or business. The bottom 10% make an annual income of around $202,600, while the top 10% earn up to $268,900.

Best-Paying Entry-Level Jobs in Consumer Services

Concierge

Average salary: $35,210

A concierge is responsible for assisting hotel guests with their travel plans and other activities and anticipating their needs. They must be knowledgeable about the local area, knowledgeable of services and amenities available within the hotel, and have excellent customer service skills. Entry-level positions may require only a high school diploma.

Bank Teller

Average salary: $36,310

Bank tellers are responsible for handling customers’ transactions, such as cashing checks, transferring money, and making deposits. To become a successful bank tellers, you’ll need excellent customer service skills and a strong knowledge of banking practices. A degree in banking, finance or a related field would benefit this role. However, many employers will accept applications from candidates with basic financial literacy or a high school diploma.

Event Planner

Average salary: $49,470

Event Planners coordinate and organize events, including meetings, conferences, and special events. They need to have excellent customer service, problem-solving, communication, and multitasking skills. The minimum education requirement for the Event Coordinator role is a bachelor’s degree.

Flight Attendant

Average salary: $61,640

Flight attendants are responsible for the passengers’ safety and the aircraft’s cleanliness. This job requires a unique set of skills, including excellent communication and customer service, knowledge of safety procedures, and the ability to stay calm under pressure.

Flight Attendants are also required to have a high school diploma or equivalent. They must complete a training program approved by the Federal Aviation Administration.

Sales Representative

Average salary: $62,890

Sales Representatives are responsible for various roles, from researching potential customers and identifying sales opportunities to managing accounts and closing deals. A bachelor’s degree in business or a related field is often preferred, although a high school diploma is accepted.

Companies with Best-Paying Jobs in the Consumer Services Field

Top 10 Companies with the Best-Paying Jobs in Consumer Services

CompanyJobAnnual Salary
Baker Donelson Shareholder$319,779
Salesforce.com Senior Account Executive $249,607
Orrick Herrington & Sutcliffe Associate $245,206
Bingham McCutchen Associate $233,800
Devon Energy Engineer $187,819
Alston & Bird Associate $185,938
Perkins Coie Associate$183,376
EOG Resources Engineer $171,943
Arnold & Porter Associate $171,074
Brocade Communications Systems Software Engineer $170,175

Factors Affecting Workers’ Pay in the Consumer Services Sector

Factors Affecting Workers’ Pay in the Consumer Services Industry
Factors Affecting Workers’ Pay in the Consumer Services Industry

Location of the business

The location of the business can significantly impact the wages that workers receive. Companies that operate in areas with a higher cost of living, like New York City, will need to pay workers more than those in lower-cost areas like Tulsa, Oklahoma.

Type of industry

The industry that a business operates in can also affect workers’ pay. For example, workers in the healthcare industry typically earn higher wages than those who work in the hospitality or hotel industry.

Job responsibilities

Job responsibilities are another critical factor determining workers’ pay in the consumer services industry. For example, workers in a high-end restaurant with management responsibilities may earn significantly more than culinary staff solely responsible for preparing food.

Level of education and experience

The level of education and experience workers have is also a significant factor in determining compensation levels. For example, workers with a college degree typically earn significantly more than those with only a high school diploma.

Company size

The size of the company employees works in can also play a significant role in determining their wages. Small businesses typically pay a bit less than larger businesses in the same industry because they don’t have the same level of revenue and profit.

State of economy

The current economy can also significantly impact workers’ pay in the consumer services industry. During a recession, businesses can often afford to pay lower wages, especially entry-level employees, since they have less revenue. In addition, workers may also choose to accept lower wages due to a tight job market.

How to Find the Best Paying Jobs in Consumer Services

How to Find the Best Paying Jobs in Consumer Services
How to Find the Best Paying Jobs in Consumer Services

Target high-paying industries

When looking for the best-paying jobs in consumer services, you should target industries that pay well. Determine which industries are most profitable. Then, search for the highest-paying consumer services jobs within those industries. High-paying industries in consumer services include sales, finance, health, and technology. It’s important to note that high pay doesn’t always mean high benefits.

Research and evaluate salaries and benefits

When you find the best-paying jobs in consumer services, research the salary and benefits packages to determine which are best for you. It’s essential to do your research, as salaries can vary significantly between companies. Use salary comparison tools like Payscale to get an idea of what you should earn in your field.

You also want to evaluate the benefits offered by your employer. Health insurance, retirement plans, and vacation time are all important benefits to consider.

Possess necessary skills for high-paying jobs

The best-paying jobs in consumer services usually require a degree of expertise or special training. If there is a position you are interested in and it requires a specific skill, then you should consider getting that training. This investment could pay off in the long run by increasing your salary and opportunities.

Network and use job search engines

After you’ve earned the necessary skills to land the highest-paying jobs in consumer services, you should start networking. You can use social media and online networks, such as LinkedIn, to connect with professionals in your industry. You can also use job search engines, like Indeed and Simply Hired, to find job openings.

Many job search engines provide functionality that allows you to search for jobs based on particular criteria, such as salary or skill set. This can help you find the best-paying jobs in consumer services that fit your desired salary and skills.

Prepare a job-winning resume and cover letter

It’s time to prepare your resume and cover letter. Your resume should include a brief description of your experience and skills and your education. A cover letter is a good place to explain further why you’re the best candidate for the position.

You can mention any skills or experience that would make you a great choice for the job. This can set you apart from other candidates and help you land the best-paying jobs in consumer services.

Interview for the position

If you’ve found the best-paying jobs in consumer services and applied for a position, it’s time to prepare for the interview. Before you go to your interview, ensure you prepare.

Research the company and familiarize yourself with its products or services. Ensure you know the company’s goals and objectives. You also want to review general interview tips and have answers to common interview questions.

Make a decision

It’s time to decide whether or not to accept the job. If you’ve been offered a position, you should consider the following before accepting the job.

First, make sure the job is a good fit for you. Ensure the salary and benefits are fair. You want to be adequately compensated for your work, especially if you’re in a high-paying position. Finally, make sure the company has a stable future. You don’t want to accept a high-paying job with a company that will likely go out of business soon.

What are the skills required to land a high-paying job in consumer services?

skills required to land a high-paying job in consumer services
Skills required to land a high-paying job in consumer services

Excellent Communication Skills

Communication skills are essential in any job, but they are particularly important in consumer services. Your job as a consumer service usually involves communicating with customers, so strong communication skills give you a competitive edge.

You may have to communicate with customers face-to-face when they come in to make a complaint or return an item. Also, you may communicate with customers over the phone, email, or social media. To land a high-paying job in consumer services, you need to be able to communicate effectively with all of these people.

Customer service

Customer service is not just a department; it is a skill in its own right. To land a high-paying job in consumer services, you must be able to offer excellent customer service.

You can help to reduce the company’s complaints and returns by providing excellent customer service. This also helps the company to improve its reputation among existing and potential customers.

Problem-solving skills

Customers are unpredictable, and you need to be ready for anything when working in one of the best-paying jobs in consumer services. There will be times when you have a lot of customers and very little time to deal with them all.

In these situations, you must be able to think quickly and come up with effective solutions to problems. You also need to be able to work out how best to use your colleagues’ skills to solve problems.

Interpersonal skills

Interpersonal skills are essential for any job and particularly important for anyone who wants to work in a high-paying job in consumer services. You may have to deal with difficult customers or other people who make your job difficult.

Your job as a consumer service professional often involves collaborating with people to solve issues. So, it is important to have interpersonal skills to work with your colleagues and interact appropriately with customers.

Creative thinking

The consumer services industry is dynamic. New technologies and practices are constantly emerging, and customer needs are always evolving. If you want to work in a high-paying job in consumer services, you need to be able to think creatively.

You need to be flexible enough to adapt to changing circumstances and come up with new ways of doing things. Your ideas may spark new and improved practices within your company. Creative thinking is an essential skill for anyone who wants to work in consumer services.

Industry expertise

The consumer services industry is vast, so you will likely specialize in a particular area. The more expertise you have in your field, the more valuable you are to your company.

To work in a high-paying job in consumer services, you need to excel in your industry. You need to be an expert in the products and services you are selling. You also need to be able to identify the latest trends in your industry, so you can stay ahead of the competition.

Service standard compliance

Your company may be required to meet certain standards when dealing with customers or handling products. To get a high-paying job in consumer services, you need to know these standards inside and out.

You need to be able to identify them and apply them to all areas of your work. This also includes the standards for each product you sell, and how your company is handling those products.

Leadership skills

As you advance in your career, you may be given the opportunity to become a manager. To work in a high-paying position, you need to show leadership skills. You need to be able to lead a team, motivate other people, and make sound decisions. Your leadership skills will help your team achieve its goals.

Technical support

You may need to provide technical support over the phone or through social media channels. A high-paying job in consumer services may require troubleshooting technical issues. You must be able to identify potential problems and find solutions quickly and effectively. The job may also require conveying your solutions to customers in a way that they can understand.

Time management skills

In a high-paying job in consumer services, you may have many different tasks to complete each day. You may also have multiple customers to deal with each day. Therefore, you must be able to manage your time well.

You must be able to prioritize your tasks so that you have time to deal with them appropriately. Identifying the most important tasks daily and ensuring you complete them on time is also essential.

Where Can I Find the Best Paying Jobs in Consumer Services?

To find the best-paying jobs in consumer services, use the Indeed salary filter. You can search for specific jobs in your chosen field and view the average salaries for those jobs in your area. If you don’t have a particular job title in mind, you can also search for “high paying jobs in consumer services” and see what types of positions are available.

Conclusion: Best Paying Jobs in Consumer Services?

The best-paying jobs in consumer services usually require a degree of expertise or special training. Finding the best paying jobs in consumer services can be challenging. However, with the right approach, you can identify the best opportunities for you. Understanding the qualifications necessary for the job is important before you begin your search. Be sure to follow these tips, and you can find the best-paying jobs in consumer services in no time.